In a past job our email was gmail based and using the same Macbook pro as now I had no issues whatsoever. Our email acount is and IMAP one and all my co-workers are on windows machines and have no problems so this is definitely a Mac and Outlook related incompatibility that has not been addressed by HubSpot. All emails coming to me are only available in Outlook unless they are replies to an email sent from Hubspot. Emails I send from within HubSpot are logged in Outlook but emails sent from Outlook are not logged in Hubspot. Outlook knows when my last interaction was with Hubspot, however I have no Hubspot icon greyed or otherwise on my outlook. So question 1 is the Hubspot integration only for 365 Business and not home?Įverything is installed as per every instructions and articles from Hubspot. The microsoft community person says everything is set up correctly with Outlook 365 Home and that it is a Hubspot incompatibility unless HubSpot only supports Outlook 365 Business? I have been assured there is no difference between home and business by Microsoft technical help. I have been working with Microsoft for 3 weeks now as the HubSpot chat person suggested I check out the problem with Microsoft.
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